Twin Cities Pack, Inc.
Update/No Show/Cancellation Policy
No shows, last minute cancelations and not updating your appointment if changes occur are costly.
By making an appointment you are agreeing to the terms and conditions of this policy. In return, Twin Cities Pack, Inc. agrees to give you time and space for your product.
Effective 1-1-12 a policy for these issues will be implemented.
o Updates to orders must be made 5 days in advance. A tolerance of 15% will be accepted. Any order not within 15% will be charged for the time and space promised to you at the time of the appointment
o Calls for changes must be received by 4:00 pm or will be counted as a next day call. Updates over the weekend will be considered as a Monday call.
· No Show/Cancellations
o If you call for another appointment you will be required to put a deposit down before your next appointment is verified. The deposit fee is non-refundable and 50% of your estimated bill.
o Cancellations made 5 days or less will also require a deposit fee for your next appointment. The deposit fee is non-refundable and 50% of your estimated bill.
Twin Cities Pack, Inc. regrets to have this policy but past history has shown it is necessary.